As stated the terms and conditions, the role of SHIPPR is that of an intermediary and all orders placed through the Website will be communicated to the Service Providers who will then provide the respective Services as per the Terms agreed to with the Authorised User Accordingly, with respect to any cancellations, no cancellation charges will apply if the cancellation is made within 1 hour of placing the order for the Services. Thereafter cancellation charges will apply as indicated in the specific Terms applicable to the relevant Service Providers. Please get in touch with Customer Care at 8088616161 to cancel an order. For payments made through debit cards, credit cards or internet banking, the amount due to you after deducting cancellation charges as applicable, if any, shall be credited to your Cashback Account for future use. Orders once placed cannot be modified.